Return Policy
If you are not satisfied with a Product purchased through Feesheh, you will have the right to return it to us within one day of the shipping date. All returned Products will be subject to a 15% restocking fee of the original retail price listed on the website. In order for Feesheh to accept the return of a Product, (i) the return should be made within the first twenty four hours of order; and (ii) the returned Products should be returned to Feesheh in its original packaging, complete with all components (including the warranty card (if applicable) and owner’s manual), and showing no signs of wear or abuse; otherwise the return will be refused.
You agree and acknowledge that Feesheh cannot and will not cover any return shipping charges, costs or any other expenses associated with the return.
Users who return a Product will be issued a credit value from Feesheh for the Product’s purchase price. You hereby agree and acknowledge that the refunds are made for Product value only and that it will exclude (i) any costs or expenses relating to shipping, handling or delivery; (ii) any charges associated with payment in cash on delivery; and (iii) the restocking fee as mentioned in paragraph (b) above.
In all cases, you agree and acknowledge that the following Products may not be returned to Feesheh for any reason whatsoever:
- Instrument and Product accessories including: amps, strings, drumsticks, pedals, etc.;
- Wind Instruments;
- Books;
- T-Shirts;
- Recording equipments; and
- Pianos.
To return any Product, you should first call us at: +971 56 715 2984 or email us at: returns@feesheh.com
Limited Warranty
Most of our brand new Products are sold along with the manufacturer's limited warranty unless provided otherwise. The warranty period and service varies by manufacturer and the Product.
The Products are provided on an “as is” and “as available” basis. Feesheh provides no separate warranty, and to the maximum extent permitted by the applicable law, Feesheh expressly disclaims all warranties and conditions regarding any Products sold to you, whether express, implies or statutory, including without limitation all warranties of merchantability, fitness for a particular purpose, title and non-infringement of third party rights.
